Effective Date: August 2026This Shipping & Delivery Policy specifies the packaging, delivery, logistics, and delivery cycle rules for all commercial display products displayed on our official website https://mttj2025.com, covering global export orders, sample orders, and bulk project orders, helping customers clearly understand the whole process of product delivery and transportation. If you have any logistics related inquiries, please email us at gl_241@outlook.com.

For standard in-stock commercial display products, we will complete packaging and delivery within 3-5 working days after receiving the full payment or deposit. For small-batch customized products, the production and delivery cycle is 10-15 working days. For large-scale OEM/ODM project orders, the delivery time will be confirmed by both parties according to the customization complexity and order quantity, and we will strictly abide by the contracted delivery cycle. You can submit order progress inquiries through the contact page of https://mttj2025.com.

All display devices adopt professional export-grade packaging, including foam shock absorption, carton outer packaging, and wooden frame reinforcement for large equipment to prevent collision, extrusion, and damage during long-distance international transportation. Product accessories, certificates, user manuals, and warranty cards will be packaged completely with the equipment to ensure complete goods delivery.

We support multiple global transportation methods, including international express (DHL, FedEx, UPS), sea freight, air freight, and railway transportation. Customers can choose the transportation method independently, and we can also provide professional logistics scheme recommendations according to the order quantity and destination country. After delivery, we will send the logistics tracking number to your reserved email or gl_241@outlook.com will forward the tracking information to you in real time for customers to check the transportation status.

We provide logistics insurance services for all export orders placed through https://mttj2025.com. If the products are damaged or lost during transportation due to logistics reasons, we will assist customers in applying for insurance compensation or reissue the products free of charge. Customers need to check the goods in time after receiving the package, take photos and videos of damaged goods, and send evidence to gl_241@outlook.com within 48 hours after signing for the goods.

We will try our best to ensure on-time delivery. Delivery delays caused by force majeure factors such as international logistics congestion, customs clearance inspection, natural disasters, and policy adjustments are not within our liability scope, and we will actively communicate and coordinate with customers to solve problems via email gl_241@outlook.com.